New Emergency Dept. team making a difference

In January 2017, a mostly new team of physicians and advanced practitioners, from a national group called Team Health, took over medical provider service at the King’s Daughters Emergency Department. Team Health is a nationwide company who also serves our 24/7 Urgent Care Center in Portsmouth with great results. The new team’s goal in Ashland is to continue to have outstanding quality outcomes, and also focus on improving patient satisfaction, decrease wait times and decrease the cost of care. This is what our community tells us they want and we are committed to delivering.

One change Team Health has brought includes having a medical provider to triage, or medically assess, patients when they first enter the ER. This should help decrease wait times.

While Team Health is a national company, many of the providers have a local connection. Several physicians with experience in the King’s Daughters ER have joined Team Health to continue practicing in Ashland. ER physicians Pavan Kolluri, M.D., Don Kraft, M.D., and Evan Mussetter, M.D., make up the core physician group. They are joined by several physicians who also have experience at King’s Daughters: ER physicians Sal Migliore, M.D.; Jason Collins, M.D.; Matt Lee, M.D.; and Clay Young, M.D.

The team also is using 10 full-time advanced practitioners - either physician assistants or nurse practitioners. Together with the physicians, this gives the King’s Daughters ER more providers than ever.

Pictured, front row from left: Donald Kraft, M.D.; Pavan Kolluri, M.D.; Margaret Kelley, APRN. Back row from left: Tracey Crawford, Emergency Services speclalist; Justin Shimer, clinical nurse leader; Jason Blevins, Emergency Services director; Bobbi Hale, APRN; and Evan Mussetter, M.D.